Privacy Policy
Your privacy matters to us. This policy explains what information we collect and how we use it to deliver our restoration services.
1. Information We Collect
To provide and schedule our services, we may collect your name, phone number, email address, and the address of the property where work will be performed. We also collect information you share about your floors or countertops during estimates and consultations.
2. How We Use Your Information
We use the information you provide to schedule appointments, prepare estimates, deliver restoration services, send service-related updates (including text messages when you consent), and respond to your inquiries. We do not sell your personal information to third parties.
3. Text Messages & Communications
By providing your phone number, you agree to receive text messages from Surgeon's Hardwood Floor & Countertop Restorationregarding appointments and service updates. Message and data rates may apply. You may opt out at any time by replying "STOP" or by contacting us directly.
4. Sharing of Information
We may share your information with trusted service partners who help us operate our business (such as scheduling or payment processors), and only as necessary to deliver our services. We may also disclose information when required by law or to protect our legal rights.
5. Data Security
We take reasonable measures to protect the personal information you share with us against unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no method of transmission or storage is completely secure.
6. Cookies & Website Use
Our website may use basic cookies or analytics to understand how visitors use our content. This information is aggregated and does not identify individual users. You can control cookies through your browser settings.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. You may also withdraw consent for text communications at any time. To exercise these rights, contact us using the details below.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a minor has provided us information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page, and continued use of our services after any change indicates your acceptance of the revised policy.
10. Contact
For privacy questions or requests, contact Surgeon's Hardwood Floor & Countertop Restoration at 200 Puddingstone Drive, Fayetteville, North Carolina 28311, email Surgeonshardwoodfloors@gmail.com, or call (910) 580-0696.
Last updated: September 2026
Questions about your privacy?
Give us a call — we're happy to discuss how we handle your information.
Call (910) 580-0696